Terms and Conditions
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1. Becoming a Member
Once you have spent £300* with us, either in-store or online, you become eligible to join the Privilege Club. We will automatically enrol you if you are an online customer. If you are a customer in our shop, you must be on our Mailing List in order to qualify as a Privileged Customer.
Privilege Club members in our stores are sent a pink 'Privilege Club' card to identify them as a privileged customer, containing their name and membership number; web customers are emailed details of their membership number.
*Spend must be recorded against your name on our in-store till or on our website. In-store, only customers who have joined our mailing list have their spend recorded against their name. Please see terms & conditions below for more details. On our website, only orders placed by you, using your own personal details, count as recorded spend against your name. Purchases made by other people, as a gift for you or on your behalf, are not counted towards your personal recorded spend. You must place each order from the same email address in order for us to register it against your record.
2. Benefits of Membership
Members are rewarded with vouchers sent out every quarter, based on their spend in the previous quarter, as well as special offers, early-bird booking for events and extra discounts during special promotions.
3. Quarterly Privilege Vouchers
Quarterly Privilege Vouchers are sent out at the end of each quarter, usually the first week of the following month. i.e. vouchers relating to purchases during Quarter One (Jan, Feb and March) are sent out in early April; vouchers relating to purchases in Quarter Two (April, May, June) are sent out in early July, etc throughout the year. The amount that a Privilege member is sent is based on the following recorded spend levels:
- From £20 to £100 spent with Fabulous during the previous quarter - £5 Privilege Voucher
- £101 to £200 spent with Fabulous during the previous quarter - £10 Privilege Voucher
- £201 to £300 spent with Fabulous during the previous quarter - £15 Privilege Voucher
- £301 to £400 spent with Fabulous during the previous quarter - £20 Privilege Voucher
- £401 to £500 spent with Fabulous during the previous quarter - £25 Privilege Voucher
- £501 to £800 spent with Fabulous during the previous quarter - £30 Privilege Voucher
- £800 to £900 spent with Fabulous during the previous quarter - £35 Privilege Voucher
- £901 or over spent with Fabulous during the previous quarter - £40 Privilege Voucher
Conditions apply to the Privilege Vouchers, including a minimum spend level in order to redeem the voucher, which is explained clearly on each voucher. For example, a customer who receives a £10 Privilege Voucher must spend at least £20 in a transaction in order to use their £10 voucher.
4. Terms and Conditions
Fabulous reserves the right to amend, alter or suspend the Privilege Club at any time, without notice.
Customers shopping in-store are only eligible to join the Privilege Club if they sign up to our Mailing List. Only purchases made after a customer has joined the Mailing List will count towards Privilege membership or future vouchers. If you are not on our mailing list, any purchases you make will not count as recorded spend, and therefore cannot be taken into account.
Joining the Fabulous mailing list enables Fabulous to keep in touch with customers with regular mailings, including, but not limited to, newsletters, postcards and catalogues. It also enables us to track purchases made by each customer, as we will ask you for your name when you make a purchase. This information is used to determine what level of reward vouchers you are eligible for, as well as helping us to analyse which designers you are interested in. It will not be passed on to any third parties.
In order for any purchase to count towards becoming a member of the Privilege Club, or in order for any purchase to count towards Privilege Vouchers, it must be recorded against your name on our in-store EPOS system or against your name on our website.
Fabulous will do everything possible to ensure the accuracy of information held regarding the Privilege Club, including all purchases made. However, we cannot take responsibility for software, hardware or other system errors. If you feel that your purchases have been calculated incorrectly, please bring it to our attention on 01926 430934 as quickly as possible, and we will look into it for you.
Fabulous reserves the right to refuse permission for individuals to become members of the Privilege Club, even if recorded spend levels exceed £300.