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Terms and Conditions

Privacy and Data Processing Policy - please click here.

Returns and Exchanges

All faulty goods will be replaced where possible, or money refunded in the event that a replacement is not available. Refunds will be made in the same method of payment used for the purchase, where possible.

If you simply change your mind about a product, an exchange or refund is available, provided you return the goods in the same condition in which you purchased them, in the original packaging, and with your receipt, within 14 days of the goods being received. Earrings and personalised or engraved items cannot be returned, either in-store or online. 

If you wish to return goods purchased on-line, please contact us for a Returns Authorisation Form, by emailing with your order number and name and a note to let us know whether you'd like a refund, exchange or credit note. fabulous cannot take responsibility for returned items which do not reach us, or which arrive damaged, so we strongly suggest you send returned goods via Royal Mail Special Delivery or similar secure, insured method. fabulous does not refund postage costs.

fabulous Gifts Cards

fabulous Gift Cards are available on-line, in any denomination between £5 and £500. Gift Cards can be used as a method of payment for goods at a fabulous event, or can be used online. They cannot be exchanged for cash or credit notes, and cease to be valid 12 months after issue. fabulous reserves the right to decline to accept cards it believes to be forgeries.

Privilege Card

 used to run a Privileged Customer scheme available to customers in our stores who had spent £300 or more with us, and joined our Mailing List. For full details of the Privilege Scheme, please visit the Privilege Page.

Trading Name and Style

is a trading name of Fabulous Collections Ltd. Any attempts to copy or imitate fabulous in a way deemed to be an infringement of copyright will be dealt with seriously.